Pick your webcam from the list of devices available under the Camera selection.Īfter performing the steps listed above you will successfully fix the Webex camera not working issue.
Choose the Speaker, microphone, and camera settings.
While the meeting is on, click on More Options (three dots icon).
Open the Webex application on your computer.
Method 3: Select the correct camera from the Webex app
After the new driver has installed, restart your computer.
Click on Search automatically for updated driver software.
Right click on your webcam then click on Update driver.
Click the forward arrow just before Imaging devices.
You need to make sure that you have the correct and updated webcam drivers installed in your computer. Method 2: Update your webcam drivers to fix Cisco Webex camera not working If the problem persists then try using a different webcam. You should also try to restart the computer then repeat the steps listed above. In case the camera is not working then try disconnecting it from its USB port then connect it to a different USB port. You can tell if it is working if you are able to playback the video.
Click on the Take Video button and record a few seconds of video.
You can find this in the Start menu list of applications. This is located on the lower left side of the screen.
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